Brent Bortz
Chief Technology and Information Officer
Brent possesses over 25 years of experience as an entrepreneur, business leader, software architect, hands-on engineer and operational director with a demonstrated history of exceeding expectations for budget, project management, and personnel. He has built his expertise from scaling small and medium-sized facilities to fully automated distribution centers. Brent excels as implementing Agile practices that drive efficiency and decrease the challenges facing start-ups during the most critical phases which helps drive increased scalability. One of his key strategies is to maintain adaptability as regulatory complexities continue to evolve while focusing on ensuring that security and user experience are balanced and the crucial organizational assets are safeguarded with the leading cybersecurity solutions.
As a seasoned IT professional, he has extensive experience in system management, and cybersecurity. Brent has a proven ability to optimize business processes, increase functionality, and drive innovation. In addition, he has extensive experience in ERP, CRM, technical support, and systems design, and is adept at leveraging advanced technologies, including deep learning approaches, to enhance business outcomes. Some of his current and past experiences include:
Chief Technology Officer at TyreFlow Environmental, where he implements cutting edge technologies, cybersecurity solutions, and drives innovation.
Chief Technology Officer at Wholistic Health of PA in Pittsburgh, PA, where he leads technical support operations, fortifies cybersecurity, and ensures the organization's infrastructure remains secure and efficient. By providing remote assistance, handling hardware/software acquisitions, and managing network/server uptime, Brent has achieved zero downtime and successfully protected the company from multiple cyber-attacks, preventing damage to critical data.
Director of Operations at Standard Process of PA in Harrisburg, PA, where he spearheaded the development and implementation of a logistics network and RFID system, streamlining product tracking and ensuring contract compliance. Brent also led initiatives that reduced operational costs by 35% year-over-year, drove fleet management improvements, and maintained 99% system uptime. The expertise in vendor management and contract negotiations helped optimize technology spending while maintaining high service quality.
Systems Application Architect, where Brent was responsible for managing and implementing Advaris ERP, testing CRM systems like WhiteCup, Salesforce, and SysPro, and developing SysPro reports using SQL coding and extensive REST API development. He also provided comprehensive help desk support for complex issues across SysPro, Windows 10 & 11, Azure, and Exchange, ensuring optimal system integrity.
Regional Architect at Dictaphone/Nuance Communications, where he managed enterprise system upgrades and break/fix solutions for healthcare clients across the U.S. and abroad. Brent’s work included deploying large-scale systems, developing training curricula for SQL data upgrades, and ensuring compliance with HIPAA & GDPR regulations by implementing data protection and redundancy protocols.